Returns, cancellations, exchanges and refunds policy.
There is strictly no returns, cancellations, exchanges or refunds once an order confirmation has been made. Please kindly check all details are accurate prior to payment.
As all of our products are 100% humanly handmade, do expect slight variations/imperfections and that all products are not eligible for returns, exchanges or refunds. This applies to customised and made-to-order products too.
Your 100% satisfaction is important for us. If you still have any issues with your purchase, please kindly contact us within 48 hours upon receiving your order and we will review each request on a case-by-case basis.
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